OpsLinkCAD – Privacy Policy

Effective Date: January 1, 2025

Last Updated: January 1, 2025

This Privacy Policy explains how OpsLinkCAD (“the Service”), owned and operated by OpsLink Systems (“the Company”, “we”, “us”), collects, uses, stores, and protects your information. By using OpsLinkCAD, you agree to the practices described in this Policy.

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1. Information We Collect

1.1 Account Information

• Email address
• Display name / username
• Password (encrypted)
• Discord ID (if applicable)

1.2 Billing Information

Payments are handled by Stripe. We do not store:

• Full credit card numbers
• Card security codes (CVV/CVC)
• Bank account numbers

Stripe stores and processes billing information securely and independently.

1.3 Operational Data

OpsLinkCAD stores data you enter into the system, including:

• Community names
• Departments
• Units
• Call logs
• Notes, records, and CAD entries

1.4 Technical Data

• IP addresses
• Device/browser type
• Session identifiers
• Error logs
• Usage metrics

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2. How We Use Your Information

We use collected information to:

• Provide and operate the OpsLinkCAD service
• Authenticate and secure user accounts
• Process payments and manage subscriptions
• Prevent abuse, misuse, and policy violations
• Improve performance and reliability
• Comply with legal obligations

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3. How Your Data Is Stored

Your data is stored securely using industry-standard practices.

• Passwords are encrypted
• Databases are secured and access-controlled
• Backups may be maintained for reliability
• No unnecessary data is collected

Operational data is stored for as long as your account or community exists.

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4. Disclosure of Information

We do not sell or share your personal information with third parties except:

• Stripe (billing processor)
• Law enforcement (when legally required)
• Service providers that ensure platform functionality

We do not provide access to your operational data unless required for safety, legal, or technical reasons.

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5. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access your stored data
• Request deletion of your account
• Request correction of inaccurate information
• Export or download your data
• Withdraw consent where applicable

Requests must be made through our official contact channel (see "Contact Us").

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6. Data Security

We use modern security practices to protect your information but cannot guarantee absolute security. You are responsible for keeping your account credentials safe.

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7. Children's Privacy

OpsLinkCAD is not intended for children under the age of 13. Users under the age of majority require parental or guardian consent.

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8. Global Users & International Transfers

OpsLinkCAD is available globally. Your data may be processed or stored in regions outside your local jurisdiction.

By using the Service, you consent to such transfers.

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9. Changes to This Privacy Policy

We may update this Policy at any time. Your continued use of OpsLinkCAD constitutes acceptance of all updates.

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10. Contact Us

For all privacy questions, concerns, or requests, join the official OpsLinkCAD Discord:

Join here

This is the exclusive method of contacting OpsLink Systems regarding privacy matters.